Website Terms & Conditions
Flight Centre Travel Group Limited ("FCTG") trading as Flight Centre, Travel Associates and The Universal Traveller.
A reference to "this website" means the corporate Gift Card sales website accessed at corporate.fctggiftcards.com and any part of that website.
These terms and conditions are in addition to:
(a) the FCTG Corporate Customer Gift Card Ordering Terms and Conditions that apply to the ordering of the Gift Card(s) through this website; and
(b) the FCTG Gift Card Terms and Conditions that apply to the use of the Gift Card(s) available and purchased through this website.
You acknowledge that we may allow access to the services offered on this website to anyone who enters the website and uses your login details consisting of a valid and active username and password. Your login details are our way of identifying a user and providing access to the FCTG Corporate Sales Gift Card Service.
You are responsible for the use of this website and service including anyone who uses it in connection with your corporate account and your login details. You indemnify us in respect of all use of this website by you, with your consent or in connection with your Gift Card ordering, except to the extent that we have expressly authorised that use.
You and your organisation are solely responsible for any loss caused by use of your login details by you or any other person, including any use not approved or contemplated by you.
You will not change, hack into or otherwise interfere with the operation of this website or any information contained within it.
As a condition of you using this Site, you represent, warrant and agree that:
(a) you are of sufficient legal age to use this website and create legally binding obligations for any liability you may incur as a result of using this website;
(c) you will not use this website for the purposes of reselling or making speculative, false or fraudulent enquiries, requests or transactions, or bookings or transactions in anticipation of demand;
(d) you will not impersonate another person or otherwise use another person's name, identification or log-in details without their permission;
(e) all information you provide on this website is true, accurate, current and complete, and, in the case of information you provide about other person(s), you are authorised to provide such information;
(f) you will not knowingly introduce, or attempt to introduce, to or through this website any virus, worm, trojan or other malicious code or disabling feature and you will not otherwise use any device, software or routine to interfere, or attempt to interfere, with the proper working of this website;
(g) you will not take any action that imposes, or may impose, in our absolute discretion, an unreasonable or disproportionately large load on this website’s infrastructure;
(h) you will not frame this website as part of another site or cache this website for commercial benefit without our express written permission;
(i) you will not access, monitor or copy any content or material on this website using any robot, scraper, spider, program, algorithm or other automated means for any purpose without our express written permission;
(j) you will not tamper with, hinder the operation of or make unauthorised modifications to this website, including without limitation, deletion of content, data or infrastructure of this website without our permission;
(k) you will not post or transmit to or through this website any material which is unlawful, threatening, defamatory, obscene, indecent, inflammatory or pornographic or which may breach any third party rights (including without limitation intellectual property rights and obligations of confidentiality owed to third parties) or take any action that could be a criminal offence, give rise to civil liability, breach any applicable law or which is otherwise intended to annoy, disrupt or harm us or others; and
(l) if you have a log-in account for this website, you are responsible for maintaining the confidentiality of your log-in details (including your password) (“Log-In Details”) and for all activities that occur using your log-in account. Without limiting the foregoing, you agree to comply with the requirements set out in clause 1.2 below in relation to your Log-in Details.
Your Log-in Details
(a) Your Log-in Details are valuable and should be kept secret. This includes Log-in Details such as your password and security questions.
(b) When setting your password, you should not select a numeric code that represents your date of birth, a series of consecutive or the same numbers, your driver’s licence number, or an alphabetical code that is a recognisable part of your name.
(c) You must notify us immediately by calling the FCTG Corporate Sales team on 1300 765 982 if you know of or suspect any unauthorised use of this website and service, including unauthorised access utilising your Log-In Details.
(d) You must not voluntarily disclose your Log-in Details to anyone, including a family member or friend.
Our online services, or your access to them, may be withdrawn or suspended for any reason without notice, including but not limited to the following;
- any interruption to, or fault in, any applicable computer or telecommunications system or service including if a service, website computer or telecommunications system is subjected to any virus, unauthorised access, or similar event;
- for website maintenance or security purposes;
- if you breach any of these terms or use the service for a purpose not expressly authorised by FCTG under these terms and conditions or otherwise in writing;
- if your login consisting of a valid and active username and password is disabled, suspended, cancelled or expires; or
- if FCTG no longer wishes to provide the service or maintain this website.
The website and its contents are subject to copyright. The copyright is owned by FCTG or, in the case of some material, third parties.
You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, republication, display, communication or performance, of the content of this site is strictly prohibited.
This website contains registered trade marks and other trade marks that are otherwise protected by law that are owned by FCTG or its affiliates. Except as expressly authorised by FCTG in writing, the use (excluding copying or printing hard copies of parts of the website for personal, non-commercial use) or misuse of any of these trade marks is strictly prohibited.
The website may also feature other trade marks owned by third parties used by FCTG with the consent of those third parties. FCTG does not claim any proprietary rights in those trade marks. FCTG is not liable for your use or misuse of such trademarks.
FCTG cannot guarantee that any file or program available for access, download and/or execution from or via this website is free from viruses or other conditions that could damage or interfere with data, hardware or software with which it might be used. You assume all risk associated with the use of all programs and files on this website and you release FCTG entirely from all responsibility and any consequences of its use.
If you disable cookies on your web browser, you may not be able to fully experience all features of the website.
From time to time, we may use third party advertising companies that may collect personal data from you by placing cookies on your browser when you visit our website. Such data may be used for the purposes of gauging the effectiveness of our advertisements on this and other websites through online advertising networks.
This website may contain links to third party websites. FCTG is not responsible for the condition, content, advertising, predicts, materials or the accuracy of content, security levels or any other aspect of any third party websites, as they are not under FCTG’s control. You access those sites and/or use those sites’ products and services solely at your own risk. FCTG will not be responsible for any damages or loss caused by or in connection with the use, reliance and purchase from the third party website. The links are provided solely for your convenience, and do not indicate, expressly or impliedly, any endorsement by FCTG of linked third party websites or the products and services provided, advertised or described on those websites. You need to make your own independent decisions regarding your interactions or communications with these websites.
If you wish to link your website to the FCTG website you must first obtain FCTG Corporate Sales’ written permission. It is your responsibility to contact us to seek permission.
When you visit the website and send e-mails to us, you are communicating with us electronically. You agree that we may communicate with you electronically.
We will communicate with you by e-mail or by posting notices on the website. You agree that all agreements, notices and other communications that we provide to you electronically meet any legal requirement that such communications be in writing. In some instances, we may communicate with you via other methods where you have consented to such communication.
We have put in place measures to safeguard and secure your personal data from unauthorised access, misuse, modification and disclosure while stored or transmitted by FCTG.
When you provide us with your personal data (including your name, address, and credit card number) through the ordering process, we protect your personal data in transit by a Secure Socket Layer (SSL), which fully encrypts your personal data from being read by anyone over the internet. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources is valid. To ensure that you are accessing our secure server before you submit your personal data, please refer to the lower corner of your browser for an unbroken key or a closed lock (depending upon your browser), which indicates that SSL is active.
You agree that your access to, and use of, this website is subject to these terms and all applicable laws and is at your own risk. You acknowledge that this website and its contents are provided on an "as is" basis. This website may contain errors, faults and inaccuracies and may not be complete and current. FCTG therefore reserves the right to correct any errors, faults or inaccuracies (including after an order has been submitted) and to change or update information at any time without prior notice.
FCTG makes no representations or warranties of any kind, express or implied, concerning the operation of this website, or any information, content, materials or products included on this site or related to this site, except as otherwise required under applicable laws. Further, FCTG does not make any representations or warranties that the website will be uninterrupted or error-free, nor does it make any representations or warranties as to the results of any search conducted on the website.
Except to the extent required by law, neither FCTG nor its affiliates and related entities, nor any of their respective directors, officers, employees, agents, successors, assignees, service providers, or other contractors will be liable for any losses, damages, liabilities, claims or expenses (including legal costs) whatsoever (including negligence), arising out of, or in any way related to, the use of this website or any website linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information.
FCTG's liability for a breach of a condition or warranty which is implied by law and cannot be excluded is limited, to the maximum extent possible, to one of the following at FCTG’s option:
- the supply of the goods or services again; or
- the payment of the cost of having the services supplied again.
This website is provided for use by registered Australian businesses and their authorised officers only. Your use of this website is governed by and enforced in accordance with the laws of the State of Queensland, Australia. Disputes arising from your use of this website are exclusively subject to the jurisdiction of the courts of Queensland, Australia.
This website may be accessed throughout Australia and overseas. Without limiting the above disclaimer, FCTG makes no representations that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.
For more information please contact the FCTG Corporate Sales Team on:
Phone: 1300 765 982